At Ambrell, we take great pride in providing the best customer experience in the industry. It's what sets us apart. This philosophy is our brand difference and has been the key to our success, taking us from a small start-up more than 30 years ago to a global leader in today’s marketplace.
We measure the customer experience across several dimensions of value such as product satisfaction and responsiveness of our representatives. Our customer ratings in these areas are extraordinarily high, but the most telling measurement is whether customers will continue to do business with us. And we’re proud to say that in feedback surveys over the previous 24 months, 100% of our customers stated they would buy from us again. Delivering the best customer experience is our way of doing business, project after project.
We strive to delight every customer with performance excellence in every interaction. This is our brand promise to you each and every day.
From our best-in-class Applications Laboratory to our innovative and high-quality product solutions, to our stellar service and support – you have our commitment of providing you with performance excellence in these interactions. We’re confident that the cumulative effect will be this single point of difference: the best overall customer experience in the induction heating industry.