Technical Support Engineer

BiZZdesign is seeking a Technical Support Engineer. Please check the vacancy for more information.

Read the full job description below

Job details

Posted
22/08/2022
Hours
40
Expiration date
-
Educational level
HBO

Job description

As a Technical Support Engineer, you will be responsible for providing excellent support to Bizzdesign customers and help them achieve maximum value with our Bizzdesign platform. Due to the flexibility and broad functionality of this platform, you will get a lot of freedom sorting out questions and problem reports.


Your tasks include:

  • You will get to know our products inside and outside
  • You will be able to develop into an expert in one or more functional areas, as you gain more knowledge of our platform and how it is used by our customers
  • You will work closely with other departments within Bizzdesign to arrive to an optimal solution
  • You will play a leading role in bringing together and coordinating colleagues with the right competencies
  • You will help customers, where necessary, to install our platform on local servers
  • You will analyze log files and write scripts to simplify both your and the customer’s work
  • You will make an active contribution to improving our support processes and systems

Job requirements

  • You have HBO work and thinking level
  • You are fluent in English (verbal and written)
  • You are fluent in Dutch; you have experience with programming in one or more (scripting) languages, complex software installations and/ or the use of SQL/ SQL Server, Linux, and knowledge of Sign On techniques, such as SAML (not mandatory, but could be an advantage)
  • You are good at solving problems
  • You know how to ask the right questions to quickly understand what a customer wants and needs
  • You can summarize problem reports well
  • Last but not least, you have a good, warm, clear, and precise way of communicating

Offer

  • You will have a good base salary and bonuses
  • You will have 8% holiday allowance
  • You will get a good pension scheme
  • You will have 28 holiday days, with the opportunity to buy 2 weeks extra of holiday
  • You will get a laptop 
  • You will get 0,19-euro cents per kilometer no matter how close or far you live from the office, or you will be fully reimbursed for the costs you make on public transport
  • You will get a “Work from Home Allowance” of 50 euro (or equivalent) per month to cover some of the expenses made for electricity, internet cable, food& beverages, or just to improve your home office
  • We like to invest in the growth of our employees, so we offer a range of courses and training depending on what you need
  • You will have a role in an entrepreneurial and low bureaucracy working environment within a rapidly growing global software company
  • Bizzdesign offers lots of growing opportunities within the company; the role of Technical Support Engineer offers a nice growing path towards various other roles
  • We offer fresh fruits and drinks in both offices
  • Last but definitely not least, we offer extraordinarily good coffee and tea

Company profile BiZZdesign

We are Bizzdesign. We are a full-service software company. We help clients build structural “change muscle” and dramatically increase the success rate of the enterprise transformation, strategic investment allocation, and risk management. We provide a full future-proof solution that addresses the challenges and achieves the client’s goals.


We have Dutch roots and a diverse geographically dispersed international workforce in The Netherlands, Germany, United Kingdom, United States of America, Canada, and Australia.


Our company culture is fun and different. We’re dedicated to building meaningful relationships with each other and to create a very inclusive workplace for everyone. We have a pro “working from home” policy. We just ask you to come over to our HQ in Enschede, on Thursdays, so you can meet up in-person with the rest of the Support Team. Oh yeah! And did I mention it is fun working at Bizzdesign?


Our team is formed by international and passionate experts who are always there to help you. We have a down-to-earth “roll up your sleeves and get things done” attitude with a flexible, high personal impact work environment defined by high integrity, low-ego problem solving, and effective teamwork.


Does it sound too good to be true? There is more!

Apply

By clicking the application button, you will be navigated to the website of BiZZdesign. In case the link is not working anymore, the vacancy has expired and you will no longer be able to apply. We try to keep our job database as up-to-date as possible, we would very much appreciate it if you could let us know in case a link is not working. 


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More information

Capitool 15
7521 PL ENSCHEDE
+31 534878151