Improvement Specialist - Commercial Excellence

Are you an expert in transforming business challenges into innovative solutions? Enjoy dealing with in-depth processes and projects, as well as people? Then is Take Away looking for you!

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Functie omschrijving

As our Improvement Specialist, you have a wide scope across the business. Covering everything from continuous improvement to large-scale operational and commercial topics and process improvement, you play a key part in delivering success for our restaurants.

Collaboration and communication are central parts of this role. You work within our Commercial Excellence team and support cross-functional departments on Account Management topics – operational and commercial. These range from product enhancements to bettering working processes.

As our improvement expert, we’re also counting on you to:

  • Participate in a wide range of assignments, including leading well-defined ones
  • Help to define requirements and identify the best ways to address them in line with our overall business goals
  • Analyse information requirements that may cross multiple systems
  • Assist Partner Marketing and other relevant stakeholders on commercial communication plans and campaigns
  • Proactively provide data-driven strategies for improving or automating processes
  • Take an independent, well-organised and proactive approach to your work
  • Excellent process and project management skills, as well as managing any bottlenecks
  • Experience as an Administrator or Super User with Salesforce or other CRM systems is a plus

Vacature details

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Ready to spice up our processes? Here is what we need from you:

  • 3+ years’ experience as an Improvement Specialist, Project Manager or similar – preferably relating to Account Management and/or Sales
  • Advanced knowledge of project management & processes
  • A strong understanding of operations & commercial processes
  • Experience in an e-commerce environment & with or other CRM systems from an administrator or Super-user perspective is a major advantage
  • Able to map operational & commercial requirements – e.g. implementing tools, marketplace engagement, partner performance & account management insights
  • Understanding of complex business requirements, processes and software (i.e. Salesforce, Tableau, Asana)
  • Fluent English (written & spoken). Additional languages are a plus


Here is our offer:

  • Like the perfect food pairing, your skills and these great rewards belong together:
  • Competitive salary
  • An impactful role in a young, professional and international team
  • A dynamic workplace in Enschede, Amsterdam or Berlin (you choose which of our stylish offices to work in!)
  • Fantastic team & company events
  • A pension plan in which we pay 60%
  • 25 days of holiday per year
  • Budget for internal & external training and conferences
  • Contribution to travel costs and budget for ordering lunches

Bedrijfsprofiel Central Core B.V.

We’ve grown from a small attic start-up to become a global food delivery powerhouse. As Just Eat, we have around 50 million active customers across 24 countries, from Berlin to Brisbane.

Operating in a fast-paced, competitive industry, we need to get the best restaurants on our platform and help them grow and succeed. That’s where our Commercial Excellence team comes in.


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020 - 2107 001